Using predictions and recommendations, artificial intelligence (AI) and machine learning (ML) has the power to elevate the citizen experience while reducing government burdens.

Several companies have announced plans to suspend cooperation with the federal government on facial recognition technology. Both IBM and Amazon announced this week concerns that, absent proper regulation, the technology could replicate biases that lead to racial profiling or improper use. Amazon has given the federal government one year to impose stronger regulations on the technology’s use.

Senators Chris Coons (D-DE) and Mike Lee (R-UT) have introduced legislation requiring federal law enforcement to obtain a court order before using facial recognition technology for public surveillance. Lawmakers have described the legislation as an attempt to balance privacy concerns with law enforcement efforts.